Returns & Exchanges

At MTN OPS, we stand behind our products and want to ensure you are fully prepared for your next adventure. If you are not satisfied with your purchase, we offer a 30-day return policy for a full refund or exchange on eligible items.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided through the portal to ensure trackable delivery back to our warehouse.

3

Package Your Gear

Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

4

Drop Off and Refund

Drop your package at the designated carrier location; once received and inspected by our team, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing